It’s just a Bit of Fun

Two things happened almost simultaneously at work this afternoon.

I was investigating the case of a customer who couldn’t receive any incoming calls. We’d instructed a BT Openreach Engineer to go out  and find out why our customer couldn’t get any incoming calls. He’d closed the case saying he’d found nothing wrong. I looked at his report. He stated that there were no noises on the line, so he’d cleared the case.

At almost the same moment, one of my colleagues handed me a sheet of tinfoil to use as a morale-building exercise.

Hours later, I still cannot decide which one depresses me more.


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